Locs palace

Happy birthday girlie!! So happy that you love the new look! Cant wait to have you back. Keep being awesome

Hello JoJo! I am sorry that you had a less than enjoyable experience with me! I strive to make sure all my clients are satisfied after their service. All Information on the 100 loc upcharge is provided in the description of all retwists and is available to all clients BEFORE booking. Since bookings are typically made by the client, it would be the clients responsibility to read this information and know how many locs they have beforehand so as to prevent any schedule conflicts or prevent confusion as there is NO way for me to know how many locs a person has unless they are in my seat or they inform me before hand (even if you send a picture). In this case your original price was discounted based on a promotion i was running and Since the volume of hair wasn't accounted for it took longer and created a scheduling conflict with other clients. So normally i brought up the upcharge after your service was completed. I have never & will never charge anyone for something that is not justified beforehand. As for the retwist itself this was not brought to my attention after the service. His locs are still maturing in the budding stage and at this stage they tend to look a bit unusual without styling. I will be more than happy to offer you a refund on the upcharge as a courtesy and free styling.