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Spa-Tastic Blue Nails
2737 W Thunderbird Rd, STE 106, Phoenix, 85053
4.4
38 reviews

Spa-Tastic Blue Nails

2737 W Thunderbird Rd, STE 106, Phoenix, 85053
Entrepreneur

Services


    Popular Services

    • Spa Pedicure

      Save up to 15%
      $40.00 $34.00
      1h
    • Sweet Pedicure

      Save up to 15%
      $45.00 $38.25
      1h
    • Refill Acrylic

      Save up to 15%
      $45.00 $38.25
      1h

  • Manicure

    4 services
    • Gel Manicure

      Save up to 15%
      $45.00 $38.25
      1h
    • Dip Manicure

      Save up to 15%
      $45.00 $38.25
      1h
    • Acrylic Fullset

      Save up to 15%
      $60.00 $51.00
      1h
    • Refill Acrylic

      Save up to 15%
      $45.00 $38.25
      1h

  • Pedicure

    4 services
    • Spa Pedicure

      Save up to 15%
      $40.00 $34.00
      1h
    • Sweet Pedicure

      Save up to 15%
      $45.00 $38.25
      1h
    • Honey Pedicure

      Save up to 15%
      $55.00 $46.75
      1h
    • Volcano Pedicure

      Save up to 15%
      $65.00 $55.25
      1h

  • Extra

    4 services
    • Extra Design

      Save up to 15%
      $5.00 $4.25
      15min
    • Extra French

      Save up to 15%
      $10.00 $8.50
      15min
    • Extra Color

      Save up to 15%
      $5.00 $4.25
      15min
    • Extra Repair

      Save up to 15%
      $5.00 $4.25
      15min

See Our Work

Amenities

  • Parking space

  • Wi-Fi

  • Credit cards accepted

Reviews

Booksy guarantees that reviews with the "Verified Booksy user" tag have been added by registered Booksy users who have had an appointment with the provider. A registered Booksy user has the opportunity to add a review only after the service has been provided to them.
4.4/5
Based on 38 reviews
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Volcano Pedicure
by Spa-Tastic Blue Nails
BEST SALON IN ARIZONA!!!! The staff is phenomenal welcoming respectful and beyond friendly. Services are affordable and done to perfection! No matter ...who your technician is....you are lucky! If i could give 100 stars, i would! Been coming here for over 3yrs!!! Never disappointed!!! Show more
Gel Manicure
by Spa-Tastic Blue Nails
Loved my nails!
Gel Manicure
by Spa-Tastic Blue Nails
I booked online and received a discounted price of 38.25. Upon arrival I was asked about what service I required. I informed the gentleman that I had ...an appointment for a manicure. I was asked to enter my details on an iPad. I was asked to choose my color and then directed to a female assistant. The lady was friendly and greeted me and asked what color I wanted. I told her that I chose red. She proceeded with her set up and then asked me if I wanted a different color. I did not clearly understand her and told her so, then she showed me a picture on her phone. I asked if it was the same price and she said yes. I noticed the picture she showed me was French manicure and I asked again twice if it was the same price and she said yes again. She told me it was called French tips. When she was filing my nails she did not give me the shape I wanted even after telling her twice. After she said she was done and stepped away to fetch water, I took the nail file and started correcting it. Upon her return she took the nail file and did my nails according to my requirements. When trimming the cuticles she went too deep a few times and hurt me. After completing she filed my nails with a very rough nail file and left my nails with a rough finish and uneven. When I went to pay for my treatment, I was assisted by the gentleman and was told that I needed to pay 55$. I questioned the charge and he said that it’s 10$ extra for French manicure. I asked him why isn’t it 38$ I told him that I made a booking online and that wasn’t the price. He asked for my name and confirmed my booking. I told him that the lady told me it was the same price. He pointed to a photocopy of a price list on the left hand side of the counter and said that’s the price. Something that I wasn’t shown before nor had I seen as I made the booking online on this app. He said that maybe the lady didn’t hear me. I said I asked the lady three times. He then told me it will be 39$. I asked why the price was different as it was 38.25 online. He said that they round it off and it will be 39$ . I produced my card for payment only to discover that I was charged 49$. I had to ask for a receipt and upon checking it I noticed the 49$ charge. I questioned it and he said that the price I booked online and 10$ extra. I told him that it wasn’t good practice nor good customer service . I felt cheated and I wouldn’t have know had I not asked for a receipt. No apology was made nor accountability for the misinformation by the assistant. I also do not understand why they quote a different price online and then make you pay extra by telling you that they round it off to the nearest dollar. As the math rule goes it should have been 38 and not 39 if that was true. I was cheated of 10.75/11$. I will definitely not be going to this place again due to their dishonesty, lack of integrity and poor customer service!! BE AWARE OF CHEATING Show more
Replied: Dec 6, 2024
Spa-Tastic Blue Nails
Thank you for taking the time to share your detailed experience. We sincerely apologize for the frustration, confusion, and disappointment you faced during your visit. It’s clear that your experience did not meet the standards we strive to uphold, and for that, we are deeply sorry. We understand how important clear communication, transparency, and attention to detail are, especially when it comes to providing exceptional customer service. It’s evident that we fell short in multiple areas, including clarity regarding pricing, following your preferences for nail shape, and ensuring your comfort during the service. We also regret that the checkout process caused further frustration and that your concerns were not addressed adequately at the time. Please know that your feedback is being taken very seriously. We will be reviewing our booking and pricing processes to ensure greater consistency between our online and in-store prices. Additionally, we’ll reinforce training for our staff to improve communication and precision in delivering the services our customers request. Your trust and satisfaction are very important to us, and we would like the opportunity to make things right. If you’re open to it, please reach out to us directly us so we can discuss how we can address this matter further.
Dip Manicure Spa Pedicure
by Ashley - Spa-Tastic Blue Nails Tina - Spa-Tastic Blue Nails
I have been to this salon 3 times for dip on my natural nails. The first time was a walk in and they did amazing! The 2nd time I had an appointment w...ith any technician. I wasn’t entirely thrilled with them but they looked okay. Even though on the website it said it was discounted for booking online they charged full price. This third appointment I specifically made an appointment so that I would not get the same lady as last time. Someone other than the person I booked the appointment with started my nails and he did great removing what was on there and shaping them and then they moved me to the lady, I did not want. My mistake for giving her a chance and once again no discount for booking online. Pic of what I wanted and what I got Show more
Replied: Nov 21, 2024
Spa-Tastic Blue Nails
Thank you for sharing your honest feedback. We truly appreciate your loyalty in visiting us multiple times, and we deeply regret that your recent experiences did not meet your expectations. It’s disappointing to hear that there was a miscommunication regarding your appointment preferences and the online booking discount. Your time and trust are important to us, and we are sorry for any frustration caused by these issues. We sincerely apologize for the outcome of your nails not matching your expectations and for assigning a technician you preferred to avoid. This was not the attentive and personalized service we aim to provide, and we will review our scheduling practices to ensure this does not happen again. We’d love the opportunity to make this right. Please reach out to us or stop by the salon so we can discuss how to better meet your needs moving forward. Your feedback is invaluable, and we hope to regain your trust in the future.
Dip Manicure
by Tina - Spa-Tastic Blue Nails
The salon was clean and the staff was extremely friendly. I enjoyed my service there and will definitely go back.
Replied: Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your visit and felt welcomed by our team. Cleanliness and a friendly atmosphere are top priorities for us, so it’s wonderful to know we were able to create a positive experience for you. We look forward to welcoming you back soon!
Refill Acrylic
by Gold VIP - Spa-Tastic Blue Nails
This was my second time coming here and both times I had a great experience. The service I received during my pedicure was excellent. The staff member... took her time, and really let me have a relaxing service. I also booked acrylic fills. Both fill services were done extremely well, and I was happy with my nails. Show more
Replied: Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your thoughtful review! We’re so glad to hear that you had another great experience with us. It’s wonderful to know that you felt relaxed during your pedicure and were happy with your acrylic fills. Our team always strives to provide attentive and high-quality service, and we’re thrilled that you felt that care. We can’t wait to welcome you back for another relaxing and enjoyable visit!
Spa Pedicure
by Spa VIP - Spa-Tastic Blue Nails
They did a great job!
Replied: Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the service. It’s always our goal to provide excellent results, and we’re so glad we could meet your expectations. We look forward to welcoming you back soon!
Honey Pedicure
by Ashley - Spa-Tastic Blue Nails
Relaxing time, great people to be around .
Replied: Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind review! We’re so happy to hear that you had a relaxing time and enjoyed the company of our team. Creating a peaceful and welcoming atmosphere is very important to us, and we’re delighted that you felt that during your visit. We look forward to seeing you again soon!
Acrylic Fullset
by Spa VIP - Spa-Tastic Blue Nails
Awesome!
Replied: Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your positive review! We're so glad to hear that you had an awesome experience. We truly appreciate your support and look forward to welcoming you back soon!
Dip Manicure Sweet Pedicure
by Lena - Spa-Tastic Blue Nails
It's a lovely little place. Clean, Friendly.
Replied: Oct 7, 2024
Spa-Tastic Blue Nails
Thank you for your lovely review! We’re delighted to hear that you enjoyed your visit. Our team works hard to create a clean and friendly atmosphere, and it means a lot to us that you noticed. We hope to see you again soon!
Acrylic Fullset
by Vince - Spa-Tastic Blue Nails
Wonderful!
Replied: Oct 2, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our service. Our team is dedicated to providing a welcoming and relaxing experience for all our clients, and your feedback truly means the world to us. We look forward to welcoming you back soon!
Refill Acrylic
by Gold VIP - Spa-Tastic Blue Nails
My nails are chipping a day after, they cannot keep up with the customers coming in. The owner was answering phone calls and distracted from my purpo...se of being there. Now i have to go back which i would rather not. Show more
Replied: Oct 2, 2024
Spa-Tastic Blue Nails
Thank you for sharing your experience with us. I’m truly sorry to hear that your nails chipped so soon and that you felt our attention was divided during your visit. We value each of our clients and strive to provide the best service possible. I’d love the opportunity to make this right for you. Please reach out directly so we can address your concerns and ensure you leave feeling satisfied. Your feedback is invaluable to us, and we hope to see you again soon.
Acrylic Fullset
by Spa-Tastic Blue Nails
Wonderful service
Replied: Oct 2, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience soon.
Volcano Pedicure
by Spa VIP - Spa-Tastic Blue Nails
The massage chair was amazing. One of the best I've been in and I get a lot of pedicures. The volcano pedicure wasn't very good. I'm not sure who my t...ech was, she wore a mask. She was very nice, but I wonder if she was a beginner. Massage was very light, callouses were still on my feet the next day, polish left on the skin of my big toe and didn't cover the whole toenail. The hot stones barely touched my skin and were super fast. I was gifted a pedi from someone who LOVES this place. I hope this was a one-off. Show more
Replied: Sep 22, 2024
Spa-Tastic Blue Nails
Thank you for sharing your feedback with us. We're so glad to hear that you enjoyed the massage chair, but we’re truly sorry that the volcano pedicure didn’t meet your expectations. We strive to provide a high-quality experience for every guest, and it sounds like we fell short during your visit. Please know that we take your concerns seriously, especially regarding the quality of the massage and the polish application. We’d love the chance to make this right and ensure your next experience is everything you hoped for. Feel free to reach out to us directly so we can arrange to take care of you. We value your support and hope this was indeed a one-off.
Honey Pedicure
by Tony - Spa-Tastic Blue Nails
They always do an amazing job and always make its always a pleasant experience everyone is very nice and always takes care to listen to my requests....
Replied: Sep 16, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you consistently have a pleasant experience with us and that our team is attentive to your requests. Your satisfaction is our top priority, and it’s wonderful to know we’re meeting your expectations. We look forward to your next visit!
Gel Manicure
by Kim - Spa-Tastic Blue Nails
Kim was amazing! 🤩 she listened and delivered exactly what I wanted!
Replied: Sep 3, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We're thrilled to hear that Kim was able to bring your vision to life. She truly values listening to her clients, and it’s wonderful to know you felt heard and happy with the results. We look forward to seeing you again soon!
Gel Manicure
by Bianca - Spa-Tastic Blue Nails
Let me first start by saying that I have gone here many times and this is the first time that I have not been happy. My nails turned out nicely and I ...am not complaining about that. What I am unhappy about is first I made an appointment ahead of time and requested a specific person to do my nails. Then when I got there they gave me someone else. Okay, no big deal, but, I spoke to three people and explained what I needed and what I wanted. I was told by all of them numerous times that “yes they could do it.”However, they were not doing what I asked, I stopped them and explained once more what I wanted. They assured me they understood and would be able to do what I needed. This continued until I finally just gave up and let them do what they wanted. While my nails did turn out nicely it is nothing that I wanted or asked for. It makes me sad because honestly I will probably never go back here because of this. Show more
Replied: Sep 2, 2024
Spa-Tastic Blue Nails
Thank you for sharing your experience with us. I’m truly sorry to hear that your visit didn’t go as expected, especially after being a loyal customer. We strive to meet every request and expectation, so it’s disappointing to learn that we fell short in understanding and delivering on what you wanted. Your feedback is invaluable, and I will personally ensure that it’s shared with our team to prevent this from happening again. I understand how frustrating it must have been to feel unheard, and I apologize for the inconvenience and disappointment this caused. If you’re open to it, I would love the opportunity to make things right. Please reach out directly, and we can discuss how we might be able to provide the service you originally desired. Thank you again for your feedback, and I hope we can regain your trust in the future.
Gel Manicure
by Tony - Spa-Tastic Blue Nails
Great job
Replied: Sep 2, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. It truly means a lot to our team to know that our efforts are appreciated. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Refill Acrylic
by Kim - Spa-Tastic Blue Nails
Always a great service
Replied: Sep 2, 2024
Spa-Tastic Blue Nails
Thank you for your continued support and for taking the time to share your experience. We're delighted to hear that you consistently enjoy our service. It’s always our goal to ensure you have a great experience every time you visit. We look forward to serving you again soon!
Gel Manicure
by Kim - Spa-Tastic Blue Nails
Kim and Vincent are great. All of the staff show a sense of team and it’s a great atmosphere in the shop as well as very clean.
Replied: Aug 25, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Kim, Vincent, and the rest of our team. We take pride in maintaining a clean and welcoming atmosphere, and it means the world to us that you noticed our strong sense of teamwork. We look forward to serving you again soon!
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