Avonmax Nail Spa

Hi Dina！ good evening. I feel so bad you didn't get the thing you wanted. After you left, I asked all the people who had served you. 1. We love to do every nail design we can do,but your thing was you can't even find the color you want to do. after your pedicure,about 1h we have to print the color for you,you still can't find any color you like,also you know the time.2. About the French and Ombré, you choose the powder,we do French with white tips,about the color French because we did that before,was no stays good,also the powder was too thick,no get be looks good,that why we give up the color French with powder. The ombré you show to the nail tech,they use the gel to made, not powder . If you want to do gel we can make exactly like that picture you showed to us. I feel so bad but it is not choose with powder, I really hope we can do,but the thing is they are different systems. About our salon,We are very quality conscious and don't want to waste anyone's money. We tried to explain it to you, but you didn't seem to understand, and after many explanations, you even thought we were becoming rude. So wouldn't it have been worse if I had promised you, but it came out not at all what you wanted? There were misunderstandings between all of us regarding this experience, and regardless, we stuck with the process. And good luck to you in finding the color, style, and technician you like! Thank you Dina. you are a good person.

Hello dear Sarah ! First of all I want to apologize to you, I have understood the whole thing clearly. It was a very busy day and I do apologize. At that time that employee took you to dry your hands after that he went to do something else and I have to be honest with you that he really forgot to do massage for you. And then it went straight to the next person . This is completely our fault and I will make it up to you the next time you come back. I will improve the quality of work done by my staff and strive to make it a great experiences for everyone anytime.

Hi Adi！ good evening.We're trying to think of a way to tell you about your spending history in the form of a picture. Unfortunately, the app doesn't work that way right now. But I can tell you by text that： On 8/30 you made an appointment for a 10am GELPEDICURE. I'm pretty sure you know that we charge an extra $20 to add GELPOLISH. When you entered the store you chose the $55 spa pedicure. So the $55 spa plus gel is $75! After tax it's $79.78. I believe the final bill was $85.78 because it also included a $6.00 tip you put. We're very appreciate you about that ! These are all the explanations, it was an oversight on our part and we should have made it clear to you in person. Lastly, I hope you have a great evening! Thank you again!