1st Street Barbers

Dear Jenna Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience and frustration you experienced during your visit. What you described does not reflect the level of service we strive to provide, and we sincerely regret that we fell short. We understand how valuable your time is, and the lack of communication and the mix-up regarding your appointment is unacceptable. Please know that we take your feedback seriously and are already reviewing our processes to ensure this does not happen again. Mistakes happen, but we want to make things right. If you’re open to giving us another chance, we would be more than happy to take care of you and ensure you receive the exceptional service you deserve. Please feel free to reach out directly, and we’ll prioritize making your next experience a positive one. Thank you for your honest feedback, and we hope to have the opportunity to serve you better in the future. Sincerely, 1ststreetbarbers

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