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Jay Lux Cutz
2035 Morton St, Charlotte, 28208
4.9
59 reviews
Mobile service

Jay Lux Cutz

2035 Morton St, Charlotte, 28208
Entrepreneur

Services


    Popular Services

    • Fade+Beard+Enhancements

      $52.00
      1h 15min
    • Fade+Beard

      $45.00
      1h 10min
    • Shapeup+Enhancements

      $35.00
      30min

  • Other Services

    • Jay Lux VIP

      $62.00
      1h 25min
      Fade+Beard+Enhancements
      Eyebrows
    • Shapeup/Line Up

      $25.00
      20min
    • Shapeup+Enhancements

      $35.00
      30min
    • Beard

      $30.00
      25min
    • Beard+Enhancements

      $35.00
      40min
    • Eyebrows

      $15.00
      10min
    • Woman’s Cut

      $35.00
      50min
    • Kids Cutz (10 years old and younger)

      $20.00
      30min
    • Fade+Beard

      $45.00
      1h 10min
    • Fade+Beard+Enhancements

      $52.00
      1h 15min
    • Wave Cut+Beard

      $40.00
      40min
    • Wave Cut+Beard+Enhancements

      $45.00
      1h
    • Taper/Temp Fade+Beard

      $35.00
      1h 10min
    • Taper/Temp Fade+Beard+Enhancements

      $40.00
      1h 10min
    • Drop Fade+Beard

      $45.00
      1h 10min
    • Drop Fade+Beard+Enhancements

      $52.00
      1h 10min
    • Hair Line Restoration

      $110.00
      2h 15min
    • Man Unit Install

      $375.00
      4h

See Our Work

Amenities

  • Parking space

  • Wi-Fi

  • Child-friendly

Reviews

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4.9/5
Based on 59 reviews
  • 5
    57
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    2
Fade+Beard
by Jovan Youance
I want to share my experience with Jay to shed light on both the positives and areas for growth in hopes that it helps others know what to expect and ...aids him in improving his business. Pros: Jay excels at creating a comfortable environment. I appreciated how welcoming he was and his willingness to guide me when I got lost on my way to his location. Cons/Areas for Growth: Unfortunately, my experience highlighted a significant issue with time management. My appointment was scheduled for 7:40 pm, and I arrived early at 7:30 pm. However, I did not get into the chair until much later. By 8:03 pm, Jay was still working with his previous client. I let him know I would step outside for a call, but out of respect for the current client, I did not express my frustration at that moment. I did not return. Afterward, I reached out to Jay to address the matter offline, as I prefer to give business owners the chance to resolve issues before leaving a public review. Jay offered to reschedule my appointment and apply the payment I made in advance to the new booking. However, as this was my first time booking his services, I felt uncomfortable rebooking due to the experience. I requested a refund instead, explaining that the location wasn’t ideal for me, the scheduled time wasn’t honored, and the follow-through after my negative experience was lacking. It has now been 11 days since I sent that message, and I have not received a response or resolution. Original appointment was on Jan 8th. Final Thoughts: I genuinely hope Jay’s business continues to grow, as he has the potential to build something great. My feedback is meant to be constructive, and I hope it helps him improve his processes, particularly around time management and customer service follow-through. I’m always open to a conversation to discuss further and find a resolution. Show more
Replied: Jan 22, 2025
Jay Lux Cutz
Thanks for your feedback Davon. As a business owner I strive for everyone to have a great experience when booking my services. I apologize that wasn’t your experience. As I mentioned in my text: i have my clients pay ahead of the service to book a time slot. That time slot is not a guaranteed time to get in the chair. As I’m sure you know as a business owner that people don't show up, or are sometimes late to meetings/appointments. My client that was in the chair when you came was a first time client that arrived late. I know that’s not your concern but that’s just what it was. I can’t change that. To make things better, I offered to reschedule you even though you walked out on your appointment and didn’t come back (no-show). I appreciate you taking the time to leave me a review frfr. When you’re ready to reschedule- let me know. 🤝🏾
Fade+Beard+Enhancements
by Jovan Youance
Awesome service !
Taper/Temp Fade+Beard
by Jovan Youance
Great customer service and the haircut experience was most definitely a 10/10 experience. Great barber and pay attention to details.
Eyebrows
by Jovan Youance
I loved my experience at Jay Lux Cutz. Jovan was very professional and timely, the atmosphere was spot on, and I absolutely loved my brows! If you are... looking for a barber in the Charlotte area, look no further! He’s amazing! Show more
Shapeup/Line Up
by Jovan Youance
Did an amazing Job!! This was my first time there..I put the wrong time in..he worked with me changed the time to sooner..I have dreds so he lined me ...up nice faded it out lined up my beard and I was back in the game..clean environment no loud ppl no lines to wait in great vibe in there..preciate u again homey I’ll be back soon and send some of my guys Show more
Wave Cut+Beard+Enhancements
by Jovan Youance
Jay did an amazing job on my haircut! I’m a first time customer, and I’m very impressed with his skills, attention to detail, and customer service. I’...ll be back next week for another haircut! Jay, I appreciate your business and thank you for the great conversation. Show more
Beard
by Jovan Youance
Jay provides an upbeat, uncomfortable atmosphere with in-home style barbering, free music selection, and a comfortable waiting area. He shows initiat...ive to get the cut you truly want and to appeal to the customers needs. Show more
Fade+Beard+Enhancements
by Jovan Youance
Every time I come to the Jay he always gets me right everytime!!! HE A DOPE BARBER!!!! Make a appointment with him TODAY!!!! THANK YOU JAY!!!
Fade+Beard
by Jovan Youance
No matter how particular I am about my haircut, Jovan takes his time and always provides the services I desire! I appreciate him and his work and will... continue having him as my barber! Great work and great results! Show more
Fade+Beard+Enhancements
by Jovan Youance
Never fails to keep me looking my best. Always punctual and detailed.
Fade+Beard
by Jovan Youance
Definitely enjoyed the atmosphere and loving my cut! Will definitely book again!
Fade+Beard
by Jovan Youance
Top tier cuts and great customer service
Fade+Beard+Enhancements
by Jovan Youance
Call this dude Mr. Perfect! He is indeed one of the BEST in the Queen City. He pays close attention to detail because he is a perfectionist. Very mast...erful at what he does! ~ Joe Show more
Drop Fade+Beard+Enhancements
by Jovan Youance
THANK YOU SO MUCH MAN!! The haircut I received is absolutely beautiful. It was very professional and courteous of you to ask me how I would like my ha...ir styled. I appreciate your patience with me. The customer service you provided was excellent. Show more
Fade+Beard+Enhancements
by Jovan Youance
Extremely professional, timely, and his eye for detail is Immaculate.
Shapeup+Beard
by Jovan Youance
Great barber and very friendly makes you feel like family
Fade+Beard
by Jovan Youance
Jay is a master barber. Clean fade, great convos, would recommend 10/10
Fade+Beard
by Jovan Youance
He's become my primary barber, and I couldn't be more pleased with his work. Each visit is a testament to his incredible skill and attention to detail.... The atmosphere he creates is warm and inviting, making every haircut feel like a relaxing experience. Show more
Taper Fade+Beard
by Jovan Youance
My haircut looks great! Jovan was very professional and skilled. He was detailed and took time to hear what I was looking for and executed my cut just... right. Highly recommend! Atmosphere was clean and welcoming. Good vibes. Show more
Taper Fade+Beard+Enhancements
by Jovan Youance
Will definitely be back!
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