Luke At Diamond Cuts

Mike, again very sorry to hear you're still exasperated over the situation. Seeing you edited your original review I would like to clarify a few things mentioned, I can not move or change a client’s appointment without the clients conformation, the app will not allow it. The other owner and myself have no records of you attempting to contact either one of us before the 13th, that morning you arrived for an appointment that you made for Monday, once you realizes the mistake you proceeded to storm out of the building stating something inaudible, when I asked what you said you replied “ we will worry about it next time" under the assumption the issue had been resolved I expected to see you soon with more clarification on what it is you stated during your disgruntled exit. Hours later you called and got more clarification that my day was booked, only then was I notified of an issue that allegedly took place on the 21st of august(you’re last visit). I again have no problem fixing issues found, but for future reference please contact us sooner than 23 days after the appointment.